Billing RPM and CCM in the same month
Learn how to review RPM and CCM billing in the same month, separate time and effort, and document the work with current CMS guidance.
Read articleINSIGHTS TOPIC
Billing and compliance
RPM audit checklist: the documentation reviewers look for
Use an RPM audit checklist to review consent, device data, staff time and interactive communication before billing. Includes CMS and OIG sources.
Read article
RPM billing requirements: current rules and what CMS has proposed
RPM billing requirements depend on the service delivered, the applicable code and the records supporting that service. Practices should apply current requirements and treat the CY 2027 staffing and initiating-visit changes as proposed, not effective policy.
Read article
The 2027 proposed RPM rule: a checklist for practice managers
Practice managers should prepare a staffing map, an onboarding review and a final-rule update plan for the proposed 2027 RPM changes. The proposal is not a reason to treat future requirements as effective today.
Read article
What counts as interactive communication in RPM
Understand RPM interactive communication, voicemail and AI call boundaries, and how to document live staff conversations for billing review.
Read article